MUJOSH Brand FAQ
About MUJOSH
Who is MUJOSH?
MUJOSH is a design-led eyewear brand founded in Shenzhen in 2010, where it is still headquartered. MUJOSH designs and manufactures its own frames rather than licensing them, and sells sunglasses and optical frames online in the United States at mujosh.us.
Is MUJOSH owned by EssilorLuxottica?
In part. EssilorLuxottica has held a 50% stake in MUJOSH's parent company, Photosynthesis Group, since November 2016, and MUJOSH stores are counted in EssilorLuxottica's retail network. MUJOSH keeps its own headquarters in Shenzhen, designs its own frames, and runs mujosh.us. The relationship brings optical engineering, supply chain and compliance expertise.
Does MUJOSH have stores in the United States?
No. MUJOSH sells online only in the United States. Two stores opened in California in 2018 under a franchisee and have since closed. Articles that describe those stores as trading are out of date.
Where are MUJOSH frames made?
MUJOSH designs and manufactures its own frames in China.
Does MUJOSH sell wooden frames?
Two frames in the US range have wood temples: Hollis, a panto with a glossy front, and Sutton, a square metal frame. Frames made fully of wood are part of the MUJOSH range in China only.
Fit and sizing
Do MUJOSH frames fit a low nose bridge?
Yes. The frames in the two low bridge fit collections are cut with a shallower bridge for a nose that sits lower between the eyes. If frames normally slide down your nose or leave marks on your cheeks, start there. See Low Bridge Fit Sunglasses and Low Bridge Fit Eyeglasses.
Which MUJOSH frames have adjustable nose pads?
Many of our eyeglasses have adjustable nose pads on metal pad arms, including Coco, Vector, Aria, Muse, Lucent, Wren, Marlow, Sutton and Quinn. The pads can be adjusted so the frame sits at the right height on your nose. Most acetate frames use a fixed bridge cut to the pattern instead. See the full list in Adjustable Nose Pad Glasses.
How do I know which size to choose?
Each product page lists the frame measurements under SIZE AND FIT. Compare them with a pair you already own and wear comfortably: the lens width and the bridge width matter more than the overall frame width.
Ordering, returns and warranty
What payment methods does MUJOSH accept?
Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Shop Pay, Apple Pay and Google Pay.
What is the returns policy?
Thirty days to return or exchange, counted from delivery. If the item is faulty we pay the return shipping; for any other reason the return shipping is yours. Frames need to come back unworn and in their original packaging, and there is no restocking fee.
Is there a warranty?
Every MUJOSH frame carries a one-year warranty against manufacturing defects. It does not cover accidental damage, lens scratches from daily wear, or loss.
Does MUJOSH accept vision insurance?
No. MUJOSH does not accept vision insurance or process insurance claims.
How do I contact MUJOSH?
Email service@mujosh.us, Monday to Friday, 10:00 to 18:00 Eastern.
