Privacy policy

PRIVACY POLICY

This Privacy Policy describes how MUJOSH USA collects, uses, shares, and safeguards your personal information when you visit or make a purchase from mujosh.us.

2.1 Information We Collect

We may collect the following categories of personal information:

A. Information You Provide Directly

· name

· shipping address

· billing address

· phone number

· email address

· order details

· customer support communications

· any information you submit through forms, reviews, or inquiries

B. Payment Information

Payments are processed through secure third-party payment providers. We do not store your full payment card number on our servers. We may receive limited transaction details such as payment status, payment method type, billing ZIP code, and order confirmation data.

C. Device and Usage Information

When you visit the Site, we may automatically collect:

· IP address

· browser type

· device identifiers

· operating system

· referring URLs

· pages viewed

· session activity

· approximate geolocation

· cookies and similar tracking data

D. Marketing and Analytics Information

We may collect information relating to email engagement, ad interactions, retargeting audiences, and shopping behavior using cookies, pixels, and analytics tools.

2.2 How We Use Your Information

We may use personal information to:

· process and fulfill orders;

· provide shipping, delivery, and order updates;

· handle returns, refunds, exchanges, and warranty claims;

· respond to inquiries and provide customer support;

· improve our Site, product offerings, and customer experience;

· detect, investigate, and prevent fraud or unauthorized activity;

· personalize content, recommendations, and marketing;

· comply with legal obligations and enforce our policies.

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember user preferences, analyze traffic, improve performance, and support marketing activities.

You may control certain cookies through your browser settings. Please note that disabling some cookies may affect Site functionality.

2.4 How We Share Information

We may share personal information with trusted service providers and partners that support our business operations, including:

· ecommerce platform providers;

· payment processors;

· shipping and logistics partners;

· customer service tools;

· analytics providers;

· email and marketing service providers;

· fraud prevention and security tools.

We may also disclose information:

· where required by law;

· to respond to lawful requests by public authorities;

· to protect our rights, property, customers, or business;

· in connection with a merger, acquisition, asset sale, or business transfer.

We do not sell your personal information for money. However, some privacy laws may define certain targeted advertising or data sharing activities as “sharing” or “selling” under law.

2.5 Marketing Communications

If you opt in to receive marketing emails or SMS messages, we may send you updates about new products, launches, promotions, and brand news.

You may opt out at any time by:

· clicking the unsubscribe link in our emails;

· replying STOP to a marketing SMS where applicable;

· contacting us at service@mujosh.us.

2.6 Data Retention

We retain personal information for as long as reasonably necessary to:

· fulfill the purposes described in this Policy;

· maintain transaction and business records;

· comply with tax, accounting, legal, and regulatory obligations;

· resolve disputes and enforce agreements.

2.7 Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

2.8 Your Privacy Rights

Depending on your location, you may have certain privacy rights, including the right to:

· know what personal information we collect and use;

· access or request a copy of your personal information;

· request correction of inaccurate personal information;

· request deletion of personal information, subject to lawful exceptions;

· opt out of certain targeted advertising or data-sharing practices;

· not be discriminated against for exercising privacy rights.

To exercise your rights, please contact us at service@mujosh.us with the subject line: Privacy Request.

We may need to verify your identity before processing certain requests.

2.9 California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended, including rights to know, delete, correct, and opt out of certain data sharing practices. California consumers do have these rights under the CCPA framework.

To submit a California privacy request, email us at service@mujosh.us.

2.10 Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

2.11 International Visitors

If you access the Site from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.

2.12 Changes to This Policy

We may update this Privacy Policy from time to time by posting a revised version on the Site. The updated version becomes effective on the date posted.

2.13 Contact

For questions about this Privacy Policy or your privacy rights, contact:

MUJOSH USA
Email: service@mujosh.us